Privacy Policy

At The World Ambassador, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://twa.com.pk.

Information We Collect

Personal Data

When you register for an account, we may collect personally identifiable information such as:

• Name and username
• Email address
• Profile picture (if uploaded)
• Any other information you voluntarily provide

Usage Data

We may automatically collect information about how you access and use the website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve the performance of our website. For detailed information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Send you administrative communications
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Prevent fraud and enforce our terms

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — You have given clear consent for us to process your personal data for a specific purpose
• Contract — Processing is necessary for the performance of a contract with you (e.g., providing your account)
• Legitimate interests — Processing is necessary for our legitimate interests, such as improving our services and preventing fraud
• Legal obligation — Processing is necessary to comply with a legal obligation

Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent — when you authorize sharing
• Service providers — trusted third-party services that help operate our website (e.g., hosting, analytics)
• Legal requirements — if required by law, court order, or governmental regulation

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Account data is retained while your account is active and for a reasonable period afterwards in case you decide to reactivate. You may request deletion of your account and data at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data-protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

Data Security

We use commercially reasonable measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Withdraw consent at any time
• Object to the processing of your personal data
• Request data portability — receive your data in a structured, commonly used format

To exercise any of these rights, please contact us at contact@twa.com.pk. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@twa.com.pk.